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6B
Thursday, January 29, 2004
Nath
the BATTalI
r
Culture slowly changing at
NASA, which will reflect on if®
fatal human error on Thursday
By Marcia Dunn
THE ASSOCIATED PRESS
CAPE CANAVERAL, Fla.
— These days the e-mailed
gripes to the boss from NASA
employees are often signed.
More workers stand up at
meetings and ask questions.
More time is spent in making
careful decisions.
As NASA sets aside
Thursday as a day to remember
the dead and reflect on its mis
takes, its redemption for
Columbia goes on, moving for
ward in small, sometimes barely
perceptible ways.
Not all those on the inside
like what they see in tenns of
cultural shift, including the wid
ower of one of the Columbia
astronauts. Some of the accident
investigators who assailed
NASA for its broken safety cul
ture still hear grumbling from
the lower working levels, and
say they’re not surprised.
But those at the top appear to
be working hard to eradicate
fear of reprisal for speaking out,
one of the flaws in the system
that doomed Columbia.
“Obviously, that kind of atti
tude comes from the top down,”
says Jose Garcia, a retired shut
tle operations manager who took
his complaints about NASA
safety cutbacks all the way to
the White House in 1995.
Garcia keeps in touch with
many of his former co-workers
and the word is, “things are get
ting better, they’re headed in the
right direction.”
The fact that NASA is put
ting aside its “bunker mentali
ty” and seeking outside help to
achieve cultural change is
encouraging, says Diane
Vaughan, a Boston College soci
ologist who assisted in the
Columbia inquiry.
“They are up against the
obstacle of time, of course,
because it takes a long time to
change culture,” says Vaughan,
author of the 1996 book, “The
Challenger Launch Decision.”
“But I think that the step to
bring in outsiders to consult
with is a very important one.”
In a hopeful sign of change,
NASA Administrator Sean
O’Keefe has designated Thursday
as a “Day of Remembrance”
throughout the space agency, for
reflecting not only on the dead but
the tragic consequences of getting
it wrong. He plans to make it an
annual late-January event, coming
as close as it does to all three
NASA catastrophes.
The Apollo 1 fire during a
countdown test on Jan. 27, 1967,
killed three astronauts. The
Challenger explosion during
liftoff on Jan. 28, 1986, left
seven dead. The Columbia
breakup during re-entry on Feb.
1, 2003, killed seven more.
Seventeen casualties all
because of lousy human
judgment.
NASA employ
ees are being asked
also to remember
the two men who
died in a helicopter
crash in Texas last
March while
searching for
Columbia wreck
age.
Flags will fly
at half-staff at
NASA centers
Thursday through
Monday, when a
memorial to the
Columbia crew
will be dedicat
ed at Arlington National
By
The
Clark says one of
leagues, a psychiatrist, \
leered to work at the newN
Engineering and Safety 0
in Virginia, an outgrowtho
Columbia disaster. He was
"No, no, we only want
neers,” according to Clark sl
"That’s the exact kindotM 11 c ‘
..... . tdarel
tude, that it s not an engine* .^j
problem, per se,” that nee*,, ,| 1t
change, Clark says. “You* US e
sociologists and psychol Jid N
you need the soft scitjth St
because they’re the ones
are going to tell you when
pie start having intuitive
ings, you l
u
It's a time to
continually, contin
ually remind our
selves of what the
price is for getting
this wrong.
start listen
O’Keel
he would
Indin;
■at ult
ha e tl
■ The
■ t\ ISl
apthen
■ incr
for it
— Sean O'Kee
NASA Administrat
lingering ik|
among the \!
. w ork I
the
the
Cemetery, right next to
Challenger crew memorial.
“It’s a time to continually,
continually remind ourselves
of what the price is for getting
this wrong,” O’Keefe told
reporters earlier this month.
“There are seven families that
will live with this forever, and
it’s something we can’t any
single day ever forget.”
One of those families is dis
satisfied with NASA's progress
one year later.
Dr. Jon Clark, a NASA neu
rologist who lost his wife Laurel
aboard Columbia, says he sees
and hears enough to know that
resistance persists.
“The people who don’t sit
there and see themselves in the
report and see ways they can
improve things, they’re the ones
who need to go," Clark says.
“In other words, they embrace
change, but it’s changing some
body else, not them."
Suit, i
“look at things difte
transform the way we’i
ized.” O'Keefe says.
“Do you need to havtj
other evidence of why wi
to do this?” O'Keefe aski J
there be folks who will i
and be naysayers?
time you get 20,000
you’re always going to!
some percentage who with
a different opinion.”
The retired Garcia wa
ihat time will take its toll, ju
it did after the Challenger«
dent, and that budget cniM
and schedule pressures wilU
piling up once more.
“The fact that we’re ch I
mg hack now doesn’t n
shock me based on past his*
That's really what we'vei
every time” following an
dent, Garcia says. “Nowi
sustain it? That’s the key
whether we sustain it on
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NEWS IN BRIEF
Relatives demam
information on
bodies found ne
Mexican border
icon
CIUDAD JUAREZ,
(AP) — Relatives of
people demanded
Wednesday that police
them information on 11
found in the backyard
is believed to be a drugtral
er’s safe house.
Officials told family mem®
who have been passing tyw
house since the first bo® Q JQr
were discovered last
that they would be given nJ ntso
information later.
Alicia Herrera,
nephew disappeared on
30, came by Tuesday
urged police to tell her
nephew was among the del
“He went out one Sundfl
around 1 p.m. and we*
saw him again,” she sadl
thought maybe they coii'i
me know whether he was®
or they could let me kjf Stat
whether they found him,” Bowec
■ the ti
Attack near Afglf Tex ;
capital kills one sa
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The latest bombing Jmitte
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for a Canadian soldier siiyof,
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attack. The Taliban once|F
claimed responsibility.